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Privacy Policy

Last Updated: 5 September 2025

1. Introduction

Welcome to AnimaAnimus. We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, process, and disclose your information, including personal and sensitive health data, in relation to your access to and use of our Menopause Assessment and related services.

Our services are provided from our base in the European Union and are intended for clients in the United Kingdom and, in the future, the United States.

2. Who We Are (Data Controller)

For the purpose of the EU General Data protection Regulation (GDPR) and UK GDPR, the data controller is:

  • Company Name: AnimaAnimus

  • Address: Avinguda D’Escolana 9, Castelldefels, 08860, Spain

  • Email: michelle@anima-animus.co.uk

3. The Information We Collect

We collect information that you voluntarily provide to us when you complete our Menopause Assessment. Due to the nature of our services, this includes sensitive information.

  • Personal Identification Information:

    • First and Last Name

    • Email Address

    • Phone Number

  • Sensitive Health and Lifestyle Information:

    • Menopause-related symptoms you are experiencing.

    • Your medical history, including previously diagnosed conditions.

    • Physical measurements such as height, weight, and waist circumference.

    • Information about your lifestyle, including diet, exercise routines, sleep patterns, and stress levels.

    • Information regarding your reproductive health and use of hormone therapy or supplements.

4. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide and Personalize Our Services: To analyze your responses and create a personalized health assessment and transformation programme tailored to your unique needs.

  • To Communicate With You: To contact you regarding your assessment, schedule appointments, and provide follow-up information.

  • To Comply with Legal Obligations: To meet our legal and regulatory responsibilities.

5. Our Lawful Basis for Processing Your Data

Under GDPR, we rely on the following lawful bases for processing your personal and sensitive data:

  • Explicit Consent: When you complete our assessment, you will be asked to tick a checkbox to provide your explicit consent for us to process your personal and sensitive health data for the purposes outlined in this policy. You may withdraw this consent at any time.

  • Contractual Necessity: Processing your data is necessary for us to fulfill our contract with you (i.e., to provide you with the personalized assessment and services you have requested).

6. Data Sharing and Third-Party Processors

We do not sell your personal data. We only share it with trusted third-party service providers who are essential to delivering our services. These include:

  • Platform Provider: Our client relationship management (CRM) and business operations platform is a white-labeled solution provided by GodzillaMedia Ltd. They act as a data processor on our behalf, hosting your data securely.

  • Automation Provider: We use Zapier to securely and automatically transfer the information you submit in our survey to our CRM platform.

  • Professional Advisors: We may share data with our lawyers, accountants, or other professional advisors as necessary to operate our business.

All our third-party processors are required to respect the security of your personal data and to treat it in accordance with the law.

7. International Data Transfers

Your information may be transferred to, stored, and processed in countries outside of the European Economic Area (EEA) or the United Kingdom.

  • To the UK: The European Commission has issued an “adequacy decision” for the UK, meaning data can flow freely from the EU to the UK without additional safeguards.

  • To the USA: When data is transferred to service providers in the USA (such as those used by Zapier or GodzillaMedia Ltd), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission.

8. Data Security

We have implemented appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used, accessed in an unauthorized way, altered, or disclosed. This includes data encryption and access controls within our systems.

9. Data Retention

We will only retain your personal data for as long as is necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

10. Your Data Protection Rights

Under GDPR and UK GDPR, you have the following rights:

  • The right to access: You can request a copy of the personal data we hold about you.

  • The right to rectification: You can request that we correct any inaccurate or incomplete data.

  • The right to erasure: You can request that we delete your personal data (“the right to be forgotten”).

  • The right to restrict processing: You can request that we suspend the processing of your data.

  • The right to data portability: You can request that we transfer your data to you or another party.

  • The right to object to processing: You can object to our processing of your data.

To exercise any of these rights, please contact us at michelle@anima-animus.co.uk.

11. Specific Information for USA Residents

The United States does not have a single federal privacy law like the GDPR. Laws can vary by state. If our services are considered to fall under the Health Insurance Portability and Accountability Act (HIPAA), we are committed to meeting its stringent requirements for protecting health information. For more details on how we handle data for US residents, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

13. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • AnimaAnimus

  • michelle@anima-animus.co.uk

  • Avinguda D’Escolana 9, Castelldefels, 08860, Spain